Fieldd experienced a minor incident on May 22, 2021 affecting Service App and fieldd Online Bookings and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Service Appfieldd Online BookingsStripe API
Update timeline
- investigating May 21, 2021, 06:37 PM UTC
We are currently investigating an issue that affects companies who use Stripe as their payment gateway. The ability to take payments and store cards is currently under investigation
- identified May 21, 2021, 07:35 PM UTC
We have found the error and currently resolving the matter. Pre-payments are now fully functional, and the Online Portal is fully operational. Further updates to come shortly
- resolved May 22, 2021, 12:10 AM UTC
Service App Stripe issue has been resolved, please look out for Service App update 3.0.8.