Fieldd experienced a notice incident on February 27, 2023 affecting fieldd Online CRM and fieldd Online Bookings, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 27, 2023, 09:11 PM UTC
Our team is actively working on resolving the issue as soon as possible, and we will keep you updated on the progress. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal system operations
- identified Feb 27, 2023, 11:40 PM UTC
We have identified the cause of the error and are working as fast as we can to resolve the matter. Thank you for your continued patience. We understand the impact this has on your business.
- identified Feb 28, 2023, 12:23 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 28, 2023, 01:32 AM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 28, 2023, 01:35 AM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 28, 2023, 01:38 AM UTC
Fieldd experienced a disruption due to a server outage with Amazon AWS. Our team worked tirelessly to identify and resolve the issue. We are happy to report that AWS has now resolved the issue, and our system is now operating normally. We apologize for any inconvenience caused and appreciate your patience during this time.
- resolved Feb 28, 2023, 01:38 AM UTC
This incident has been resolved.