Fiat Republic incident

Platform degraded performance

Major Resolved View vendor source →

Fiat Republic experienced a major incident on May 4, 2023 affecting Payments API and SEPA and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2023, 03:58 PM UTC
Resolved
May 04, 2023, 05:59 PM UTC
Duration
2h
Detected by Pingoru
May 04, 2023, 03:58 PM UTC

Affected components

Payments APISEPASEPACHAPSCHAPSFaster PaymentsFaster PaymentsEagleNet

Update timeline

  1. investigating May 04, 2023, 03:58 PM UTC

    We are currently experiencing issue with one of our providers. Impacted services are listed below. We will provide the next update in 30 min.

  2. identified May 04, 2023, 04:32 PM UTC

    We continue to experience issue with one of our providers. However they have identified the issue and are implementing a fix. Next update will be provided in 1h (or when Incident is resolved, whichever comes first).

  3. identified May 04, 2023, 05:33 PM UTC

    We continue to experience issue with one of our providers. However they have identified the issue and are implementing a fix. Next update will be provided in 1h (or when Incident is resolved, whichever comes first).

  4. monitoring May 04, 2023, 05:50 PM UTC

    Fix has been implemented. All services are operational.

  5. resolved May 04, 2023, 05:59 PM UTC

    The incident has been resolved.