Fiat Republic incident

Fiat Account and Virtual Account Activation - degraded performance

Minor Resolved View vendor source →

Fiat Republic experienced a minor incident on April 25, 2024 affecting Payments API and Payments Dashboard, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2024, 11:06 AM UTC
Resolved
Apr 25, 2024, 04:06 PM UTC
Duration
5h
Detected by Pingoru
Apr 25, 2024, 11:06 AM UTC

Affected components

Payments APIPayments Dashboard

Update timeline

  1. identified Apr 25, 2024, 11:06 AM UTC

    We apologies as you may experience Fiat Account and/or Virtual Account activation delays at this time. We are working closely to resolve this promptly and will keep you updated on the next steps as soon as possible.

  2. monitoring Apr 25, 2024, 02:06 PM UTC

    A fix has been implemented and we are monitoring the results. We appreciate your patience.

  3. resolved Apr 25, 2024, 04:06 PM UTC

    Accounts are now being activated successfully. We apologise for any inconvenience this may have caused and for any questions related to this issue, please contact us via Support Portal.