Fiat Republic incident

Issues with payment balances - UI and webhooks

Minor Resolved View vendor source →

Fiat Republic experienced a minor incident on December 13, 2024 affecting SEPA and CHAPS and 1 more component, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 03:29 PM UTC
Resolved
Dec 13, 2024, 10:25 PM UTC
Duration
6h 55m
Detected by Pingoru
Dec 13, 2024, 03:29 PM UTC

Affected components

SEPACHAPSFaster Payments

Update timeline

  1. identified Dec 13, 2024, 03:29 PM UTC

    There is an ongoing issue with one of the providers related to payment balances on the UI as well as webhook processing. We are working on this and will provide further updates when they are available

  2. identified Dec 13, 2024, 04:13 PM UTC

    Due to the issue mentioned, all payments may experience delays. Our provider is prioritizing the resolution of this matter, and we are closely monitoring the situation as well.

  3. resolved Dec 13, 2024, 10:25 PM UTC

    Our provider has implemented the fix. New payments won't be affected. For all payments that need any action we will contact you directly. Apologies for the inconveniences.