Fiat Republic incident

Intermittent Payment Issues

Minor Resolved View vendor source →

Fiat Republic experienced a minor incident on December 16, 2024 affecting Payments API and SEPA and 1 more component, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 03:42 PM UTC
Resolved
Dec 18, 2024, 09:30 AM UTC
Duration
1d 17h
Detected by Pingoru
Dec 16, 2024, 03:42 PM UTC

Affected components

Payments APISEPASEPAPayments DashboardCHAPSCHAPSFaster PaymentsFaster Payments

Update timeline

  1. investigating Dec 16, 2024, 03:42 PM UTC

    One of our providers is currently experiencing issues with processing payments. As a result, EUR and GBP payments might be slightly delayed. We are closely monitoring the situation, and we apologize for any inconvenience. Thank you.

  2. monitoring Dec 16, 2024, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 17, 2024, 11:27 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 18, 2024, 09:30 AM UTC

    This incident has been resolved.