Fetch AI incident

Hosted agents not reachable from outside

Major Resolved View vendor source →

Fetch AI experienced a major incident on July 3, 2024 affecting Agentverse - Hosting, lasting 20h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2024, 10:27 AM UTC
Resolved
Jul 04, 2024, 07:05 AM UTC
Duration
20h 37m
Detected by Pingoru
Jul 03, 2024, 10:27 AM UTC

Affected components

Agentverse - Hosting

Update timeline

  1. investigating Jul 03, 2024, 10:27 AM UTC

    AI Engine / DeltaV / non agentverse agent shows agent offline/unreachable for Agentverse hosted agents. We are investigating, fix expected later on today.

  2. identified Jul 03, 2024, 05:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 04, 2024, 07:00 AM UTC

    uAgents 0.13 has been released and it solves the issue about not being able to send message to hosted agents. Corresponding fetch-ai-engine 0.3.0 has also been released. AI Engine dependency on uAgents has been updated and released. Agent communication with hosted agent should work now from AI Engine/DeltaV. If you send message from local agent to hosted agent please update the uAgents package.

  4. resolved Jul 04, 2024, 07:05 AM UTC

    This incident has been resolved.