Fermat experienced a minor incident on September 10, 2026 affecting Web and Generations, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 10, 2026, 07:15 PM UTC
Status: Investigating Some users cannot load assets or open tools. Generations and uploads may also fail. We are investigating the issue. Affected components Generations (Full outage) Web (Full outage)
- identified Sep 10, 2026, 07:36 PM UTC
Status: Identified We've identified the issue and are deploying a fix. Affected components Generations (Full outage) Web (Partial outage)
- identified Sep 10, 2026, 07:37 PM UTC
Status: Identified We've identified the issue and are deploying a fix. Affected components Generations (Partial outage) Web (Partial outage)
- identified Sep 10, 2026, 07:38 PM UTC
Status: Identified We've identified the issue and are deploying a fix. Affected components Generations (Full outage) Web (Partial outage)
- monitoring Sep 10, 2026, 07:45 PM UTC
Status: Monitoring We've deployed a fix and are monitoring the recovery. Affected components Generations (Operational) Web (Operational)
- resolved Sep 10, 2026, 07:52 PM UTC
Status: Resolved The issue has been resolved. The root cause will be fully investigated and further protections will be implemented in the coming days. Affected components Generations (Operational) Web (Operational)
- identified Sep 10, 2026, 07:58 PM UTC
Status: Identified We are still seeing degraded performance. We've identified the issue and are implementing a fix. Affected components Generations (Degraded performance) Web (Degraded performance)
- resolved Sep 10, 2026, 09:33 PM UTC
Status: Resolved The issue has been resolved. Affected components Generations (Operational) Web (Operational)