FBS experienced a major incident on January 15, 2021 affecting Flexmls Photos, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 15, 2021, 07:28 PM UTC
We're aware of an issue that's affecting the ability to view some photos in our suite of products. This appears to be an issue with our upstream CDN provider. We'll continue to update as we work with our provider and monitor the situation.
- monitoring Jan 15, 2021, 08:10 PM UTC
We've determined that this issue mainly affected the display of newly-uploaded photos. Note, however, that these photos do not need to be re-uploaded, and they will become available as the issue clears up. Our CDN provider is reporting that the issue has been recently fixed. We'll continue to monitor the situation and will update when we are sure the problem has been resolved.
- resolved Jan 15, 2021, 09:08 PM UTC
This incident has been resolved.