FBS experienced a minor incident on April 12, 2021 affecting Flexmls Support, lasting 22h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Flexmls Support
Update timeline
- investigating Apr 12, 2021, 03:52 PM UTC
We are investigating an issue that is affecting call quality when contacting the FBS Support Team. While we work on identifying the issue, our Support Team remains available via email at [email protected]
- resolved Apr 13, 2021, 02:20 PM UTC
This incident has been resolved. The call quality issues were a result of a fiber cut affecting Verizon and Comcast networks.