FBS experienced a notice incident on October 5, 2021 affecting Flexmls Support, lasting 5h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Flexmls Support
Update timeline
- investigating Oct 05, 2021, 03:07 PM UTC
There is a known outage with our phone carrier which unfortunately is not allowing our support team to reliably answer phone calls. While our carrier is working on fixing the issue, our support team remains available via email at [email protected].
- investigating Oct 05, 2021, 03:07 PM UTC
We are continuing to investigate this issue.
- identified Oct 05, 2021, 05:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 05, 2021, 08:32 PM UTC
A fix has been implemented and results are being monitored.
- resolved Oct 05, 2021, 09:04 PM UTC
This incident has been resolved.