FBS experienced a major incident on October 14, 2021 affecting Flexmls Photos, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Flexmls Photos
Update timeline
- investigating Oct 14, 2021, 01:11 AM UTC
We're looking into reports of photos not delivering for some customers.
- identified Oct 14, 2021, 01:54 AM UTC
We've identified the problem and have opened a ticket with our upstream Content Delivery provider.
- monitoring Oct 14, 2021, 02:56 AM UTC
We're starting to see improvements in photo delivery success rates. Things should be back to normal for most users at this time.
- resolved Oct 14, 2021, 03:51 AM UTC
Our upstream Content Delivery provider has confirmed that the issues are now resolved.