FBS experienced a critical incident on January 24, 2022 affecting Flexmls Web and Flexmls Email, lasting 7h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 24, 2022, 05:28 PM UTC
We're looking into alerts both from our internal systems and customers about slow response times in Flexmls.
- monitoring Jan 24, 2022, 06:17 PM UTC
Flexmls has been functional for the last 30 minutes or so. We continue to investigate the earlier issue and monitor system performance. Emails from Flexmls are currently delayed while we troubleshoot.
- monitoring Jan 24, 2022, 10:38 PM UTC
We continue working through the email backlog and expect that to catch up in the next hour or two. Flexmls remains available and operating normally. We'll update this issue once more when the email backlog has been processed and close it out at that time.
- resolved Jan 25, 2022, 01:13 AM UTC
This incident has been resolved.