FBS experienced a major incident on February 16, 2022 affecting Flexmls Web and Flexmls Email, lasting 6h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 16, 2022, 12:36 PM UTC
We're looking into an issue following this morning's maintenance window, and will be performing some short service-interrupting procedures. We will follow up with more information by 7am CST.
- investigating Feb 16, 2022, 01:12 PM UTC
We are continuing to investigate some issues with our upstream ISP. Flexmls and our other services are functional, though some users may continue to experience load times that are slower than usual.
- investigating Feb 16, 2022, 02:11 PM UTC
We are continuing to investigate the situation with our upstream provider. At this point, the only component of our systems that isn't fully operational is outbound email, which is currently experiencing some delays.
- monitoring Feb 16, 2022, 03:22 PM UTC
A fix has been implemented and we are continuing to work with our ISP to monitor and investigate. At this point, there should be no impact to end users, and outbound emails are now being sent without any latency.
- resolved Feb 16, 2022, 06:50 PM UTC
This incident has been resolved.