FBS incident

Flexmls Phone Support

Notice Resolved View vendor source →

FBS experienced a notice incident on December 15, 2022 affecting Flexmls Support, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2022, 05:18 PM UTC
Resolved
Dec 15, 2022, 05:53 PM UTC
Duration
35m
Detected by Pingoru
Dec 15, 2022, 05:18 PM UTC

Affected components

Flexmls Support

Update timeline

  1. identified Dec 15, 2022, 05:18 PM UTC

    There is a confirmed issue with the FBS phone system which is preventing us from answering incoming phone calls. While we are working with our carrier to resolve the issue, our support team is available to answer your questions via email at [email protected].

  2. identified Dec 15, 2022, 05:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 15, 2022, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 15, 2022, 05:53 PM UTC

    This incident has been resolved.