FBS incident

Partial Flexmls Phone issue

Notice Resolved View vendor source →

FBS experienced a notice incident on January 3, 2023 affecting Flexmls Support, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2023, 06:27 PM UTC
Resolved
Jan 03, 2023, 07:46 PM UTC
Duration
1h 19m
Detected by Pingoru
Jan 03, 2023, 06:27 PM UTC

Affected components

Flexmls Support

Update timeline

  1. investigating Jan 03, 2023, 06:27 PM UTC

    There is a confirmed problem with the FBS Support phone system. While we are working with our carrier to resolve the problem as quickly as possible, our support team is available to answer your questions at [email protected]. We sincerely apologize for this inconvenience.

  2. investigating Jan 03, 2023, 06:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 03, 2023, 07:03 PM UTC

    We believe a fix has been implemented. We are monitoring our phone queue to ensure no other issues remain.

  4. resolved Jan 03, 2023, 07:46 PM UTC

    The Flexmls phone system is now fully operational! Thanks for your patience while we got this sorted out.