FBS incident

FBS Support Phone System

Notice Resolved View vendor source →

FBS experienced a notice incident on June 5, 2023 affecting Flexmls Support, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2023, 05:50 PM UTC
Resolved
Jun 05, 2023, 09:15 PM UTC
Duration
3h 25m
Detected by Pingoru
Jun 05, 2023, 05:50 PM UTC

Affected components

Flexmls Support

Update timeline

  1. investigating Jun 05, 2023, 05:50 PM UTC

    There is a confirmed unplanned issue with our phone system that is preventing our support team from answering your support call. While we work with our phone carrier to resolve the issue, our support is is available via email at [email protected]. We apologize for this inconvenience.

  2. monitoring Jun 05, 2023, 07:02 PM UTC

    A fix to our phone system has been deployed that is allowing support calls to reach us again.

  3. resolved Jun 05, 2023, 09:15 PM UTC

    This incident has been resolved.