FBS incident

Showingtime Integration Not Working

Major Resolved View vendor source →

FBS experienced a major incident on May 30, 2020 affecting Flexmls Web, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2020, 04:33 PM UTC
Resolved
May 30, 2020, 06:27 PM UTC
Duration
1h 53m
Detected by Pingoru
May 30, 2020, 04:33 PM UTC

Affected components

Flexmls Web

Update timeline

  1. investigating May 30, 2020, 04:33 PM UTC

    We are looking into issues with the integration of Showingtime in Flexmls. The issue being that the in-listing icon for scheduling showings is not displaying. This only impacts the Showingtime integration. The remainder of the Flexmls system is fully operational.

  2. identified May 30, 2020, 04:43 PM UTC

    We believe we have identified the cause of the issue and will be relaying appropriate information to Showingtime for remediation.

  3. resolved May 30, 2020, 06:27 PM UTC

    Showingtime has addressed the issue and the scheduling icon on listings is back to functional.