FBS experienced a major incident on July 19, 2024 affecting Flexmls Support, lasting 4h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Flexmls Support
Update timeline
- identified Jul 19, 2024, 12:57 PM UTC
Due to an outage via our phone carrier, Flexmls and FloPlan support services will be offered via email today (7-19-2024) at [email protected] and [email protected] respectively until further notice. We apologize for any inconvenience this may cause.
- monitoring Jul 19, 2024, 02:54 PM UTC
Our phone carrier has released a fix to our phone system allowing our Support team to make and receive phone calls.
- resolved Jul 19, 2024, 05:20 PM UTC
This incident has been resolved.