FBS experienced a major incident on July 24, 2024 affecting Flexmls Web and Flexmls Email and 1 more component, lasting 10h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Flexmls WebFlexmls EmailRETSFlexmls PhotosSpark API
Update timeline
- investigating Jul 24, 2024, 02:56 AM UTC
Our network monitoring system is indicating issues with connectivity to Flexmls. We are looking into the situation and will provide more information shortly.
- monitoring Jul 24, 2024, 03:15 AM UTC
The issue has been identified and the affected service restarted. Systems are now operational. We'll monitor overnight and review our high availability configurations to determine why backup systems didn't automatically take over as intended.
- resolved Jul 24, 2024, 01:36 PM UTC
The affected service from last night remains stable. We made some configuration changes that should reduce the likelihood for this issue to reoccur.