FBS incident

Flexmls phone support

Notice Resolved View vendor source →

FBS experienced a notice incident on August 27, 2024 affecting Flexmls Support, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 03:27 PM UTC
Resolved
Aug 27, 2024, 06:35 PM UTC
Duration
3h 8m
Detected by Pingoru
Aug 27, 2024, 03:27 PM UTC

Affected components

Flexmls Support

Update timeline

  1. investigating Aug 27, 2024, 03:27 PM UTC

    We are currently investigating an issue with our phone carrier which is not allowing phone calls to be routed to our Support team. While we work on this issue, we remain available to help you via email at [email protected].

  2. monitoring Aug 27, 2024, 05:09 PM UTC

    A fix has been implemented allowing us to take your support calls. We are monitoring this fix and our support queue closely.

  3. resolved Aug 27, 2024, 06:35 PM UTC

    This problem has been resolved. We apologize for the inconvenience this caused.