FBS experienced a major incident on July 10, 2025 affecting Flexmls Web and Spark API, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2025, 03:44 PM UTC
We are currently investigating an issue that is degrading performance and causing connectivity issues for both Flexmls and the Spark API.
- monitoring Jul 10, 2025, 04:37 PM UTC
We identified the root cause of the earlier performance and connectivity issues affecting Flexmls and the Spark API. System performance has since stabilized, and services are operating normally. While there is currently no customer impact, we are continuing to monitor closely and are prepared to respond quickly if needed. We’ll provide further updates as necessary.
- resolved Jul 10, 2025, 08:10 PM UTC
Performance and connectivity to Flexmls and the Spark API have remained stable, and we have not observed any further issues. This incident is now considered resolved.