FBS experienced a major incident on July 14, 2025 affecting Flexmls Web and Flexmls Email, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2025, 08:57 PM UTC
We are currently investigating an issue affecting a subset of users interacting with search results on mobile platforms. This includes both native mobile apps and mobile-delivered links. Affected users may experience degraded performance or inconsistent behavior when engaging with search features on these platforms. Our engineering team is actively working to identify the root cause and implement a fix. We will continue to provide updates as we learn more. Thank you for your patience.
- monitoring Jul 14, 2025, 10:15 PM UTC
We’ve identified and resolved the issue that was causing degraded performance for users interacting with search results on mobile platforms, including mobile apps and mobile-delivered links. The issue has been mitigated and normal service has been restored. We are continuing to monitor closely to ensure stability. Thank you for your patience while we worked to resolve this.
- resolved Jul 15, 2025, 09:05 PM UTC
Following the resolution of the issue impacting search results on mobile apps and mobile-delivered links, we kept the incident open overnight to monitor for any recurrence. We’re happy to report that no further problems have been observed, and the system has remained stable throughout the monitoring period. The incident is now fully resolved and the status page post has been closed. Thank you for your patience and understanding.