FatTail experienced a notice incident on June 5, 2025 affecting AdBook+ System Performance, lasting 4h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2025, 04:34 PM UTC
We are aware of and urgently investigating system latency impacting users who login at adbook03.fattail.com. Users may experience intermittent issues or delays loading screens, or saving. Thank you for your patience while we work to investigate and restore performance. Our next update will be provided no later than 4pm EST. Thank you FatTail Support
- investigating Jun 05, 2025, 07:34 PM UTC
We are continuing to investigate the AdBook+ performance issues with urgency. Thank you for your patience while we work to restore performance. Our next update will be posted no later than 7pm EST. Thank you FatTail Support
- resolved Jun 05, 2025, 09:21 PM UTC
We have identified and resolved the issue affecting system performance. We will publish a postmortem once engineering team have finalized details surrounding the incident. If your users continue to see slow performance please contact us via support.fattail.com. Thanks for your patience while we worked to resolve this issue. FatTail Support