FatTail experienced a notice incident on October 19, 2022 affecting AdBook+ System Performance, lasting 23d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2022, 08:12 PM UTC
We are aware of and investigating performance issues with the AdBook+ site detected by our monitoring service. Users may experience latency (spinning wheel), or errors on campaign load or navigation. For those using Salesforce/API integrations you may experience timeout errors. We will continue to update this incident as we learn more and resolve the issue. Please contact support.fattail.com if you have questions or concerns.
- monitoring Oct 22, 2022, 01:53 AM UTC
Our engineering team has been optimizing for system performance and closely monitoring results. Performance remains stable at this time. We will leave this incident open for monitoring. Please reach out via support.fattail.com if you have questions or concerns.
- resolved Nov 12, 2022, 12:08 AM UTC
With the release of v3.65.02 performance issues were resolved and systems have been stable since. Please contact support.fattail.com if you have questions or concerns.