FatTail incident
Salesforce service disruption affecting AdBook+ integration
FatTail experienced a minor incident on August 19, 2021 affecting AdBook+ Salesforce Integration, lasting 7h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 19, 2021, 02:13 PM UTC
Salesforce is experiencing a service disruption which is impacting users of the AdBook<>Salesforce integration. Users may experience general and intermittent slow performance, timeouts, and connectivity issues. Specifically we are seeing issues 'accessing AdBook' via Canvas, as well as with the refresh data from AdBook to Salesforce. Please follow the Salesforce status page directly for the most current information on resolution and timing. As of 9.30am ET, the expected ETA for resolution is 11.00am ET https://status.salesforce.com/ If you have specific questions please contact us at support.fattail.com
- resolved Aug 19, 2021, 09:45 PM UTC
Per the latest update at https://status.salesforce.com/ this issue has been fully resolved by Salesforce. If you have any follow up questions or concerns, please contact us at support.fattail.com