FatTail incident

AdBook SANDBOX: Salesforce Canvas/SSO Outage

Notice Resolved View vendor source →

FatTail experienced a notice incident on August 18, 2022 affecting AdBook+ Sandbox Environment, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2022, 05:51 PM UTC
Resolved
Aug 19, 2022, 09:43 PM UTC
Duration
1d 3h
Detected by Pingoru
Aug 18, 2022, 05:51 PM UTC

Affected components

AdBook+ Sandbox Environment

Update timeline

  1. identified Aug 18, 2022, 05:51 PM UTC

    We are aware of and in the process of resolving an issue affecting the AdBook+ SANDBOX environments, where users are unable to 'Access AdBook' via the Salesforce Canvas integration. Please contact us at support.fattail.com with questions otherwise we will post updates on the timeline for restoring access here.

  2. resolved Aug 19, 2022, 09:43 PM UTC

    This incident has been resolved.