FatTail incident
Notice of GAM reporting issue which may impact billing data
FatTail experienced a notice incident on September 1, 2022 affecting Google Ad Manager Performance, lasting 5d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 01, 2022, 04:41 PM UTC
Please note the following incident affecting GAM. https://ads.google.com/status/publisher/incidents/JFufZdHyQ6XFE2qrq8kj There are delays/discrepancies with reporting data presented from GAM, that may impact historical and current delivery. As a result, any AdBook+ revenue calculations that are based on first party (GAM) impression delivery data may not be accurate. Please reach out to support.fattail.com if you have any questions or need us to take specific action to support your delivery reconciliation processes.
- monitoring Sep 02, 2022, 04:33 PM UTC
As of this morning, Sept 2nd, Google has not resolved the reporting incident. We are continuing to monitor for updates and will take any necessary action to refresh data as needed. Please reach out to support.fattail.com if you have any questions or need us to take specific action to support your delivery reconciliation processes.
- resolved Sep 06, 2022, 06:27 PM UTC
As of this morning, Sept 6th, Google has not reported a resolution to their reporting incident. At this time we are closing this notice. If you require help re-importing any historical delivery data from GAM, please open a ticket at support.fattail.com.