FatTail experienced a notice incident on October 6, 2022 affecting AdBook+ System Performance, lasting 8d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 06, 2022, 06:16 PM UTC
We are aware of and urgently investigating performance issues with the AdBook+ site detected by our monitoring service. Users may experience latency (spinning wheel), or errors on campaign load or navigation. For those using Salesforce/API integrations you may experience timeout errors. We will continue to update this incident as we learn more and resolve the issue. Please contact support.fattail.com if you have questions or concerns.
- monitoring Oct 10, 2022, 04:00 PM UTC
Our engineering team has been optimizing for system performance and closely monitoring results. Performance remains stable at this time. We will leave this incident open for monitoring. Please reach out via support.fattail.com if you have questions or concerns.
- resolved Oct 19, 2022, 08:00 PM UTC
This incident has been resolved.