FatTail incident
AdBook+ System Performance - Affecting adbook03.fattail.com
FatTail experienced a notice incident on February 16, 2023 affecting AdBook+ System Performance and AdBook+ Order Management, lasting 7d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 16, 2023, 12:43 AM UTC
We are aware of and investigating an issue affecting only clients who login via adbook03.fattail.com. Users may experience a spinning screen on login, slow loading screens while navigating within the application, or issues saving. Thank you for your patience while we work to restore performance. FatTail Support.
- monitoring Feb 16, 2023, 01:57 PM UTC
At approximately 10pm PST on February 15th, FatTail engineers performed maintenance which restored performance to expected levels. We are closely monitoring systems and continuing to investigate the root cause of the issue. Additional details will be provided when available. Thank you for your patience. Please contact us at support.fattail.com with questions. FatTail Support.
- resolved Feb 23, 2023, 02:34 PM UTC
System performance has been stable since maintenance was performed. A postmortem of this incident will be added shortly.