FatTail incident

AdBook+ System Performance - Affecting adbook03.fattail.com

Notice Resolved View vendor source →

FatTail experienced a notice incident on June 30, 2023 affecting AdBook+ System Performance, lasting 5d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2023, 03:02 PM UTC
Resolved
Jul 05, 2023, 05:17 PM UTC
Duration
5d 2h
Detected by Pingoru
Jun 30, 2023, 03:02 PM UTC

Affected components

AdBook+ System Performance

Update timeline

  1. investigating Jun 30, 2023, 03:02 PM UTC

    We are aware of and investigating an issue affecting only clients who login via adbook03.fattail.com. Users may experience intermittent slow loading screens while logging in or navigating within the application. Thank you for your patience while we work to restore performance. FatTail Support.

  2. monitoring Jun 30, 2023, 04:40 PM UTC

    Site access has been restored and we will continue to monitor to ensure ongoing performance. Our engineering team is investigating cause of issue and we will provide additional details as they are available.

  3. resolved Jul 05, 2023, 05:17 PM UTC

    AdBook system performance remains stable. A postmortem will be posted once details of the June 30th incident are available. Thank you FatTail Support