FatTail experienced a notice incident on March 25, 2024 affecting AdBook+ System Performance, lasting 15d 20h. The incident has been resolved; the full update timeline is below.
Affected components
AdBook+ System Performance
Update timeline
- investigating Mar 25, 2024, 08:17 PM UTC
We are aware of and investigating intermittent issue affecting only clients who login via adbook03.fattail.com. Thank you for your patience while we work to restore performance. FatTail Support.
- monitoring Mar 26, 2024, 04:06 PM UTC
At 8am PST on March 26, 2024, we applied a patch that has stabilized performance, and are continuing to monitor performance closely.
- resolved Apr 10, 2024, 04:54 PM UTC
AdBook+ site performance has been fully resolved. Thank you for your patience while we worked to investigate and resolve this issue. A postmortem will be provided once we have complete details to share on cause of latency.