FatTail incident

AdBook+ System Performance

Notice Resolved View vendor source →

FatTail experienced a notice incident on March 25, 2024 affecting AdBook+ System Performance, lasting 15d 20h. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2024, 08:17 PM UTC
Resolved
Apr 10, 2024, 04:54 PM UTC
Duration
15d 20h
Detected by Pingoru
Mar 25, 2024, 08:17 PM UTC

Affected components

AdBook+ System Performance

Update timeline

  1. investigating Mar 25, 2024, 08:17 PM UTC

    We are aware of and investigating intermittent issue affecting only clients who login via adbook03.fattail.com. Thank you for your patience while we work to restore performance. FatTail Support.

  2. monitoring Mar 26, 2024, 04:06 PM UTC

    At 8am PST on March 26, 2024, we applied a patch that has stabilized performance, and are continuing to monitor performance closely.

  3. resolved Apr 10, 2024, 04:54 PM UTC

    AdBook+ site performance has been fully resolved. Thank you for your patience while we worked to investigate and resolve this issue. A postmortem will be provided once we have complete details to share on cause of latency.