FatTail incident

AdBook+ System Performance - Affecting all instances and Portal

Notice Resolved View vendor source →

FatTail experienced a notice incident on March 18, 2025 affecting AdBook+ System Performance, lasting 19h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 06:10 PM UTC
Resolved
Mar 19, 2025, 01:21 PM UTC
Duration
19h 10m
Detected by Pingoru
Mar 18, 2025, 06:10 PM UTC

Affected components

AdBook+ System Performance

Update timeline

  1. investigating Mar 18, 2025, 06:10 PM UTC

    We are aware of and investigating an issue affecting all instances of AdBookOMS and Portal. Users may experience slow loading screens and latency while navigating within the application or running reports. Thank you for your patience while we work to restore performance. FatTail Support

  2. monitoring Mar 18, 2025, 09:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2025, 01:21 PM UTC

    AdBook+ site performance has been fully resolved. Thank you for your patience while we worked to investigate and resolve this issue. A postmortem will be provided once we have complete details to share on the cause of the issue.