Fastly incident

Plan usage page missing data for August 21–25, 2026

Notice Ongoing View vendor source →

Fastly is currently experiencing a notice incident affecting API & Configuration Management and API Services and 1 more component, which began 19h ago. The vendor's full update timeline is below.

Started
Sep 01, 2026, 08:42 PM UTC
Resolved
Ongoing
Duration
● 19h 3m
Detected by Pingoru
Sep 01, 2026, 08:42 PM UTC

Affected components

API & Configuration ManagementAPI ServicesFastly Control PanelFastly

Update timeline

  1. investigating Sep 01, 2026, 08:42 PM UTC

    We recently identified an issue affecting the plan usage page for all customers. This is related to the Month to Date API Services Maintenance announced on August 20, 2026. Due to that planned downtime in a downstream system, we did not save daily usage receipts that power the plan usage page visualizations. As a result, the page shows zero usage for August 21 through August 25. This does not affect your bill in any way. The only impact is a temporary loss of visibility into usage for those five days, and unfortunately, we are not able to recover the daily historical data required to visualize the usage. Customers with any questions or concerns may engage with our Support team through https://support.fastly.com or by contacting your designated account management team members.