Fastly experienced a major incident on June 17, 2026 affecting South America and Lima (LIM) and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2026, 05:05 PM UTC
We are investigating elevated errors to our Lima (LIM) Point of Presence (POP). All other products and services are unaffected by this incident.
- investigating Jun 17, 2026, 06:12 PM UTC
Our engineers believe they have identified contributing factor causing the issue impacting the Lima (LIM) status page component. We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery. All other products and services are unaffected by this incident.
- monitoring Jun 17, 2026, 06:33 PM UTC
Engineering has confirmed the impact to our Lima (LIM) POP has been mitigated.
- resolved Jun 17, 2026, 07:43 PM UTC
Engineering has confirmed that our Lima (LIM) POP has been fully restored. Customers may have experienced elevated errors and increased latency from 17:05 to 17:51 UTC. This incident is resolved. Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team. Status Post, Created Date/Time: 2026-06-17 18:00:00 UTC