Fasterize experienced a minor incident on September 16, 2021 affecting Logs delivery, lasting 4h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Logs delivery
Update timeline
- investigating Sep 16, 2021, 07:44 AM UTC
Batch jobs that usually launch at night were not launched as expected. This includes logs export to partners or customers and cache warming. CDN, acceleration, API, dashboard are not affected. Some customers may have pages that are cached as expected. Team is working to fix this.
- identified Sep 16, 2021, 07:49 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 16, 2021, 08:22 AM UTC
A fix has been implemented, jobs are now resuming and we are monitoring the results.
- monitoring Sep 16, 2021, 11:52 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 16, 2021, 11:52 AM UTC
This incident has been resolved.