Fasterize incident

Fasterize API unavailable

Minor Resolved View vendor source →

Fasterize experienced a minor incident on May 12, 2023 affecting API and Dashboard, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2023, 08:49 AM UTC
Resolved
May 12, 2023, 10:52 AM UTC
Duration
2h 2m
Detected by Pingoru
May 12, 2023, 08:49 AM UTC

Affected components

APIDashboard

Update timeline

  1. investigating May 12, 2023, 08:49 AM UTC

    We currently have some issues on our API servers. Being investigated. It might be impossible to access dashboards, update rules or flush the cache. No impact on acceleration.

  2. identified May 12, 2023, 08:58 AM UTC

    The issue has been identified and is being fixed. ETA < 1h

  3. identified May 12, 2023, 09:14 AM UTC

    We are continuing to work on a fix. Dashboards are now ok. Purge API still WIP.

  4. monitoring May 12, 2023, 09:17 AM UTC

    The fix is now deployed for the purge API. Everything is back to normal but we're still monitoring the results.

  5. resolved May 12, 2023, 10:52 AM UTC

    This incident is now resolved.