Faria Education Group incident

Launchpad experiencing performance issues

Faria Education Group experienced a minor incident on August 31, 2017, lasting 30m. The incident has been resolved; the full update timeline is below.

Started: Aug 31, 2017, 07:26 AM UTC
Resolved: Aug 31, 2017, 07:57 AM UTC
Duration: 30m
Detected by Pingoru: Aug 31, 2017, 07:26 AM UTC

Update timeline

monitoring Aug 31, 2017, 07:26 AM UTC

We have identified a performance issue in LaunchPad that has affected logins for the past 30 minutes. We have identified the cause, applied a fix, and will continue to monitor it while performance returns to normal.
resolved Aug 31, 2017, 07:57 AM UTC

LaunchPad is operating normally. Thanks for your patience while we brought all hands on deck to restore systems.