Faria Education Group incident
ManageBac experiencing degraded performance
Faria Education Group experienced a minor incident on January 16, 2018, lasting 39m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 16, 2018, 12:05 PM UTC
A large increase in request times has been detected, with some users reporting 502 errors. We have scrambled all hands to investigate and resolve the issue. A possible fix is already in progress, and we hope to have service back to normal within 30 minutes.
- monitoring Jan 16, 2018, 12:20 PM UTC
The team applied a fix and application performance has returned to normal. We will continue monitoring the issue closely.
- resolved Jan 16, 2018, 12:45 PM UTC
This incident has been resolved.