Faria Education Group incident

ManageBac performance degradation

Minor Resolved View vendor source →

Faria Education Group experienced a minor incident on November 5, 2018 affecting ManageBac Global, lasting 9h 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2018, 08:20 AM UTC
Resolved
Nov 05, 2018, 05:23 PM UTC
Duration
9h 2m
Detected by Pingoru
Nov 05, 2018, 08:20 AM UTC

Affected components

ManageBac Global

Update timeline

  1. investigating Nov 05, 2018, 08:20 AM UTC

    ManageBac performance degradation

  2. investigating Nov 05, 2018, 08:21 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 05, 2018, 10:38 AM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 05, 2018, 10:42 AM UTC

    ManageBac is experiencing temporary performance degradation related to an AWS infrastructure configuration. We are working to fix that as soon as possible. Thank you for your patience!

  5. investigating Nov 05, 2018, 10:54 AM UTC

    We are continuing to investigate this issue.

  6. resolved Nov 05, 2018, 05:23 PM UTC

    This incident has been resolved.