Faria Education Group incident

Helpdesk provider outage

Notice Resolved View vendor source →

Faria Education Group experienced a notice incident on December 15, 2021 affecting OpenApply Global and Accounts Portal and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:04 PM UTC
Resolved
Dec 15, 2021, 04:31 PM UTC
Duration
27m
Detected by Pingoru
Dec 15, 2021, 04:04 PM UTC

Affected components

OpenApply GlobalAccounts PortalManageBac ChinaManageBac GlobalOpenApply USAManageBac USAOpenApply ChinaSchoolsBuddyOpenApply EuropeAtlas

Update timeline

  1. investigating Dec 15, 2021, 04:04 PM UTC

    Our helpdesk provider is currently experiencing issues, and as such customers might encounter errors while submitting or viewing tickets.

  2. resolved Dec 15, 2021, 04:31 PM UTC

    This incident has been resolved.