Faria Education Group incident

ManageBac API Server

Minor Resolved View vendor source →

Faria Education Group experienced a minor incident on April 16, 2017, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2017, 01:36 PM UTC
Resolved
Apr 16, 2017, 02:14 PM UTC
Duration
38m
Detected by Pingoru
Apr 16, 2017, 01:36 PM UTC

Update timeline

  1. investigating Apr 16, 2017, 01:36 PM UTC

    One of our ManageBac API servers is not reporting. Our operations team is investigating and will update when we have more information. This does not affect the regular operation of the ManageBac web site.

  2. resolved Apr 16, 2017, 02:14 PM UTC

    The malfunctioning server has been corrected. There was no impact on service availability or responsiveness, due to our redundant architecture.