Faria Education Group incident

Billing portal not available

Minor Resolved View vendor source →

Faria Education Group experienced a minor incident on August 31, 2017, lasting 14h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2017, 07:12 AM UTC
Resolved
Aug 31, 2017, 09:27 PM UTC
Duration
14h 15m
Detected by Pingoru
Aug 31, 2017, 07:12 AM UTC

Update timeline

  1. investigating Aug 31, 2017, 07:12 AM UTC

    We are currently investigating an issue affecting our billing portal

  2. monitoring Aug 31, 2017, 04:58 PM UTC

    Service has been restored to billing systems. We are monitoring to ensure stability. Thank you for your patience while we brought all hands on deck!

  3. resolved Aug 31, 2017, 09:27 PM UTC

    Billing systems are stable.