Faria Education Group incident

All applications experiencing heavy network degradation

Major Resolved View vendor source →

Faria Education Group experienced a major incident on September 5, 2017, lasting 6h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2017, 06:11 PM UTC
Resolved
Sep 06, 2017, 12:38 AM UTC
Duration
6h 27m
Detected by Pingoru
Sep 05, 2017, 06:11 PM UTC

Update timeline

  1. identified Sep 05, 2017, 06:11 PM UTC

    All hands are on deck to resolve a network problem with connections to all applications. Thank you for your patience while we work to bring systems back ASAP.

  2. monitoring Sep 05, 2017, 08:50 PM UTC

    Network connectivity restored, we are still doing RCA on cause of outage, but will continue to monitor systems as stability returns.

  3. resolved Sep 06, 2017, 12:38 AM UTC

    All systems operating normally.