Faria Education Group incident

ManageBac is down

Major Resolved View vendor source →

Faria Education Group experienced a major incident on February 12, 2020 affecting ManageBac Global, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2020, 02:53 PM UTC
Resolved
Feb 12, 2020, 03:44 PM UTC
Duration
50m
Detected by Pingoru
Feb 12, 2020, 02:53 PM UTC

Affected components

ManageBac Global

Update timeline

  1. investigating Feb 12, 2020, 02:53 PM UTC

    Apologies for the extended outage. Our hosting provider is investigating with urgency and we will update as soon as we know more.

  2. identified Feb 12, 2020, 03:40 PM UTC

    We have identified the cause of the outage and working with urgency to resolve the problem.

  3. monitoring Feb 12, 2020, 03:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 12, 2020, 03:44 PM UTC

    This incident has been resolved.