Faria Education Group Outage History
Faria Education Group is up right nowPingoru has recorded 50 incidents for Faria Education Group: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 9 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 512 (0%) |
Incidents, newest first
Major June 9, 2026 Email Delivery Disruption 8h 48m OpenApply Global, Accounts Portal, ManageBac China, ManageBac Global and 9 more
Started Jun 09, 2026, 11:43 AM UTC· resolved Jun 09, 2026, 08:32 PM UTC
- identified Jun 09, 2026, 11:43 AM UTC
We are currently experiencing an issue affecting outbound email delivery from ManageBac and OpenApply. As a result, automated emails and notifications may not be sent at this time. Your data and accounts remain fully secure. Our team is actively working on a resolution. We apologize for the inconvenience and appreciate your patience. For any additional questions, please contact our support team at [email protected] or [email protected].
- identified Jun 09, 2026, 03:14 PM UTC
On June 8, we automatically detected an anomaly in an isolated service used for sending emails. As a precautionary measure, our regular email services have been temporarily suspended. We have confirmed that customer accounts have not been affected in any other way. Our number one priority right now is safely restoring full email access, and we have reallocated our resources to achieve this as quickly as possible. While your data and accounts remain secure, we ask for your patience as we rebuild and re-establish our email notification services for ManageBac and OpenApply. We believe that protecting the community requires both clarity and courage. For us, that means keeping you informed when an issue occurs and taking immediate action to fix it. We will continue to closely monitor the situation, and keep our schools informed with relevant updates. We appreciate your patience as we restore normal email functionality, and we value your continued trust in us.
- identified Jun 09, 2026, 08:07 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 09, 2026, 08:32 PM UTC
We are pleased to confirm that full email functionality has been restored for ManageBac and OpenApply. All notifications are now being delivered normally. Please note that as our email queue clears, you may experience some short delays in receiving notifications over the next few hours. No emails have been lost, and everything will be delivered, it may simply take a little longer than usual as the backlog is processed. We recognise that the disruption to email notifications will have caused inconvenience, and we are grateful for the patience and understanding shown by our schools throughout. Keeping your community informed and your data secure will always be our first priority. We will continue to monitor the situation closely. If you have any questions or concerns, please do not hesitate to contact our support teams at [email protected] and [email protected].
Notice November 18, 2025 Outage of applications 4h 14m OpenApply Global, Accounts Portal, ManageBac Global, OpenApply USA and 8 more
Started Nov 18, 2025, 12:01 PM UTC· resolved Nov 18, 2025, 04:15 PM UTC
- investigating Nov 18, 2025, 12:01 PM UTC
We are currently experiencing intermittent access issues in some regions due to a Cloudflare service disruption. Our team is monitoring the situation. We will provide further updates as they become available. Apologies for the inconvenience.
- monitoring Nov 18, 2025, 12:19 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 12:21 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 12:56 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 01:07 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 03:22 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 04:15 PM UTC
This incident has been resolved.
Notice March 11, 2025 OpenApply outage 1h 10m OpenApply Global
Started Mar 11, 2025, 11:22 AM UTC· resolved Mar 11, 2025, 12:32 PM UTC
- investigating Mar 11, 2025, 11:22 AM UTC
We are currently investigating this issue.
- identified Mar 11, 2025, 12:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 11, 2025, 12:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 11, 2025, 12:32 PM UTC
This incident has been resolved.