FareHarbor incident

Dashboard and online booking unavailable

Major Resolved View vendor source →

FareHarbor experienced a major incident on December 30, 2019, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 30, 2019, 08:59 PM UTC
Resolved
Dec 30, 2019, 09:21 PM UTC
Duration
21m
Detected by Pingoru
Dec 30, 2019, 08:59 PM UTC

Update timeline

  1. identified Dec 30, 2019, 08:59 PM UTC

    We're aware of an issue with the Dashboard and online booking pages for most users. Our engineering team is currently investigating, and we'll post an update here soon. You can access the Dashboard in read-only mode through https://readonly.fareharbor.com/login/. Websites hosted by FareHarbor are unaffected.

  2. resolved Dec 30, 2019, 09:21 PM UTC

    We've resolved this issue and things are running normally again. Our sincere apologies for the disruption to your day.