FareHarbor incident

Dashboard not loading for most users

Major Resolved View vendor source →

FareHarbor experienced a major incident on June 17, 2020, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2020, 07:18 PM UTC
Resolved
Jun 17, 2020, 07:27 PM UTC
Duration
9m
Detected by Pingoru
Jun 17, 2020, 07:18 PM UTC

Update timeline

  1. identified Jun 17, 2020, 07:18 PM UTC

    An issue with a third-party dependency is causing the Dashboard to fail to load at the "Loading..." screen. We have identified a fix and are working on rolling it out now. Online booking is unaffected.

  2. resolved Jun 17, 2020, 07:27 PM UTC

    This issue has been resolved. We now return you to your regularly scheduled Wednesday.