FareHarbor incident

Dashboard and online booking unavailable

Critical Resolved View vendor source →

FareHarbor experienced a critical incident on August 19, 2020, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2020, 11:52 PM UTC
Resolved
Aug 20, 2020, 12:19 AM UTC
Duration
27m
Detected by Pingoru
Aug 19, 2020, 11:52 PM UTC

Update timeline

  1. investigating Aug 19, 2020, 11:52 PM UTC

    We are investigating an issue causing most pages on fareharbor.com to give an "under the weather" error. We will post more info once we have it.

  2. monitoring Aug 20, 2020, 12:05 AM UTC

    We've seen things functioning normally for the last 10 minutes or so, but are continuing to closely monitor. You can use your Dashboard as usual, and online booking is working.

  3. resolved Aug 20, 2020, 12:19 AM UTC

    We are recovered from this issue and seeing normal performance. We're sorry for the disruption.