FareHarbor experienced a minor incident on July 27, 2021 affecting Client Websites, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Client Websites
Update timeline
- investigating Jul 27, 2021, 02:41 PM UTC
We are currently investigating slow loading times for some FareHarbor Sites pages. This includes the FareHarbor help center, homepage, and Compass. All aspects of the normal FareHarbor dashboard and online booking are functioning normally.
- monitoring Jul 27, 2021, 03:33 PM UTC
A fix has been implemented and FareHarbor Sites pages are loading normally. We are continuing to monitor the resolution.
- resolved Jul 27, 2021, 03:43 PM UTC
This incident has been resolved. Thank you for your patience and we apologize again for any disruptions this might have caused.